✔ DURABLE & INSULATED - Our stainless steel food canisters are made from high quality food grade 18/8 STAINLESS STEEL that won't flex when squeezed like cheap knockoffs. Double Wall Climate Lock INSULATED food canister design is perfect for ice cream and hot soup even hours later. The 16oz insulated food canister keeps things HOT up to 8 HOURS & COLD up to 8 HOURS.
✔ SUSTAINABLE - Our brushed stainless steel food canisters have no coatings inside or out and won't leach smells or flavors. We are a CERTIFIED 1% FOR THE PLANET member and proud B-CORP FAMILY OWNED company .
✔ EASY TO USE & VERSATILE - Large 3.08 inch (78 millimeter) opening is easy to fill and eat out of. Comes with LEAK PROOF cap which is made from stainless steel with a polypropylene insert insulated with recycled cardboard.
✔ HIGH QUALITY & EASY TO CLEAN - All Klean Kanteen stainless steel food canisters, water bottles, coffee mugs and tumbler cups go through extensive quality control to ensure the HIGHEST QUALITY materials and construction. This means all seams, threads and stainless steel finishes are smooth and easy to clean. The interior is ELECTROPOLISHED which is a safe and non-toxic process which helps with cleaning and won't retain or impart flavors.
✔ LIFETIME WARRANTY - Our goal is to REDUCE SINGLE USE, plain and simple. So we make products guaranteed to hold up to whatever life throws at them. Our lifetime STRONG AS STEEL GUARANTEE is our promise to making a truly superior product that we stand behind in the occasion you get a product that doesn't meet our standards. We released the first FULL STAINLESS STEEL WATER BOTTLE in 2004 and will be here for years to come with the best service and stainless steel bottles and products.
Our first priority is your complete satisfaction with your purchase and we do our best to make returns easy. If the item is unused, has it’s original packaging and tags, and you have your original store receipt or web invoice, you can return it for a refund or credit within 120 days of purchase. Used, worn or washed, and items sold “As-Is” are not eligible for return or exchange at any time. Shipping fees are not refundable.
All returns require a valid proof of purchase in the form of original store receipt or web invoice. Returns made within 60 days of purchase will be refunded to the original form of payment. Returns made after 60 days and up to 120 days after purchase will be refunded as merchandise credit. Returns accompanied by a gift receipt will be returned as a merchandise credit. We will gladly look up lost receipts for our Rewards Members for all purchases made under their respective accounts.
Returns in Store
You can return your purchase at our store regardless of whether you bought it in-store or online. Returns of any kind require a valid proof of purchase in the form of original store receipt or web invoice. All Returns within 60 days of purchase will be refunded to the original form of payment. Returns made after 60 days and up to 120 days will be refunded as a merchandise credit. Online purchases made with Paypal cannot be refunded in store.
Returns by Mail
Returns can also be made through the mail. Please call us for an RMA # Monday thru Thursday 9AM-6PM EST and Friday 9AM-1PM EST at 845-231-0501. All returns must be unused, unworn, and unwashed with original packaging and tags. Returns of purchases made in store and returned by mail will be refunded as a merchandise credit. Online purchases returned by mail will be refunded in the same form of payment originally used for the purchase if received within 60 days. Returns received after 60 days will be refunded as merchandise credit.
Returns by mail should be sent to:
315 Bloomingburg Rd
Middletown, NY 10940
In your return please include the following:
- The completed return form sent to you - The original packing slip from your order. - The item you wish to return in its original packaging.
If you are reusing the original shipping packaging please remove all extra labels from the outside. We recommend that you use UPS or USPS Insured Parcel Post. This will include tracking information for your package. Returns sent via mail can take up to 30 days to be processed for a refund during peak periods. We are NOT responsible for packages lost in transit back to our Return Department.